Impact Report #4 - FY 22-23 - Don't fake it until you make it

Our 4th year brought clarity and refinement of our services, impact & value to the world.

But we dropped the ball with our donation. One thing that's solidified is our commitment to continuing to show up honestly. It's a never ending learning and improvement journey.

Impact report chapters

Executive Summary

The fourth year in business brought clarity and refinement of our services and our impact and value in the world. But we dropped the ball with our donation. One thing that's solidified is our commitment to continuing to show up honestly. It's a never ending learning and improvement journey.

Results

Did we achieve our goals? Yes, sorta and no. We’ve used a traffic light system to report on the goals we set from last year, we’re pleased to report we’re green on most things. One big one we dropped was our donation.

Clients

We remained committed to our purpose to unlock the potential of the new economy through the types of clients and work we do to help them grow. We met our targets for impact level discounting, marinated a strong value for money and client satisfaction but dropped a little on revenue.

Team

We’ve continued to put a focus on building an open and empowering culture while challenging each other to keep growing as people and doers by grasping and maximising learning opportunities. We’ve refined our values, formalised policies and procedures and put plans in place for moderate growth.

Community

We did a call to arms this year for businesses to pledge to audit their suppliers and how they’re impacting the communities they operate in. We fell short of our goal to formalise a RAP plan and took the first step in cultural training with Evolve Communities.

Environment

Climate continues to keep us up at night. It’s why we choose to work with organisations with climate action at its sole purpose, do what we can in our operations to reduce our carbon footprint and continue to advocate and create change through ESG consulting with The Business Pickle. An area where we dropped the ball is our donation to climate this year due to our financial position.

Governance

Governance to us means operating fairly and squarely as an impact business. We will continue to challenge ourselves sharing transparently with our team, clients and anyone who is interested.

Our goals

In terms of our 2023-24 goals, we aren’t making any crazy changes to our 2022-23 goals. We missed some, could improve in others, and are happy if we achieve the rest.

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