Better Business for a Better World

Last month, as part of B Corp Month, we brought together a group of inspiring business leaders to put a spotlight on how business can improve the world.

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Harvey launch event

Chapters:
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Better Business for a Better World

Last month, as part of B Corp Month, we brought together a group of inspiring business leaders to put a spotlight on how business can improve the world.

It was also the official launch of Harvey (the business)… but more importantly, Harvey the dog’s first birthday!

At Harvey’s we exist to unlock the potential of the New Economy to leave behind a better world. We believe we’re stepping into New Economy - where business is used as a force for good and it’s not a question of profits vs purpose anymore.

It’s not enough to look at charities or the government alone to create the change we want to see in the world, but business - with it's efficiency, innovation and influence - has the power to make a huge impact.

We are inspired daily by the people we work with and this growing movement.

So we brought together founders, investors and leaders across start-ups, social enterprises, NFPs and big business to engage in a discussion about making the world better through business.

Improv games: count to 7, clap at 3, celebrate every failure!

We gathered at The White House (Small Giants) and had 8 thought provoking talks, a wonderful food experience from Free to Feed and improv games to get us out of our comfort zone and connect.

The evening was kicked off by Free to Feed sharing a their story.

Free to Feed Free are a social enterprise in awe of the potential and spirit of refugees, people seeking asylum and new migrants – and appreciative of what they want to offer as new community members.

Sana, the head chef prepared a beautiful Middle Eastern feast for us and shared her story about fleeing from the war and ISIS in Iraq and how grateful she is for the safety of her children, the freedom of her new life in Australia and the opportunity to put her skills to work with Free to Feed.

It’s hard to believe a year ago she arrived in Australia without being able to speak a word of English and here she is speaking to a room of 40 business leaders moving us to tears.

Festivities moved to the beautiful ballroom of The White House (thanks to Small Giants) where we shared a little about Harvey, our official launch moment - eek!

The way we’re going planet might be ok, but it may not be a super happy place for our grandkids. We’re hopeful as we see more and more businesses stand up to change that.

We put this little video together to capture what we're trying to do - thanks to all the clients for taking part and Hot Glue for putting the video together.

Once we had our little launch out of the way, we got to hear from 8 business leaders who're changing it up in a range of ways. They shared their why, vision and how they're using business to improve the world.

Improv games: tell a story, one word at a time around your group - woot!

First up, Klaus Crean from ATEC* Biodigesters shared how they're making positive social and environmental impact in Cambodia.

Every year more people (3 million) are killed from cooking with wood fire than road traffic accidents. ATEC* are changing that by selling Biodigesters to farming households which turns organic waste into biogas for cooking and organic fertilisers for their crops. And all that from cow poo and food scraps, how amazing is that?!

We were also very happy he was wearing the Harvey brand mustard colour ;)

Jaunt’s co-founder Dave Budge shared his passion for adventure and nature but how guilty he feels driving a noisy diesel 4WD through pristine forests in Australia.

We learnt that Australia has one of the lowest adoption rates of EVs in the world, and one of the highest transport emissions per capita. Cars built for adventure and exploration dominate our new car sales and they believe this desire to get out of the city, to explore, for four-wheel drives even, can be a catalyst for transforming our relationship with vehicles into something that has a positive environmental and social impact.

Sheree Rubinstein from One Roof opened with the shocking statistic - the world economic forum estimates it will take 218 years to achieve gender equality globally.

So we could be commuting in driverless cars, have achieved singularity in AI and literally be living on Mars if SpaceX and Elon Musk have their way, well before we achieve true gender equality globally. “That just doesn’t stack up for me.” We LOVE Sheree’s fierce passion and heart to take matters into her own hands and do something about it.

One Roof is so much more than a co-working space - it’s a one of a kind community built on collaboration, connection, support, vulnerability, impact, general equality and success. They have a bold mission to be the driving force that puts Australia on the map as the number destination in the world to be a woman in business and running a business.

Mohit Bhargava gave us an insight into his business journey from growing up in India to making a life in Australia.

He shared the challenges, changing make-up of Australia and the untapped potential found in embracing and celebrating diversity. His personal story was moving, confronting and ultimately inspiring. Now at Big4, he's working to serve the changing definition of the Australian family - like our little family where Harvey (doggie) would be treated as part of our family at Big4!

Andrew Davies, from B Lab Australia & New Zealand revealed the rapidly growing B Corp movement.

At B Lab, we serve the global movement of people using business as a force for good. Every opportunity we have to build on this momentum and hear from the people who are challenging traditional business models helps move towards a better future.

B Corps get certified through a rigorous audit which means when you see the B Corp mark you know the business is being held to the highest standards of transparency and accountability. In ANZ alone B Corps have grown 7x since 2014, currently at 272 B Corps and over 3000 in the pipeline! We’re waiting for Harvey to tick over 12 months so we can apply for our certification, but in the meantime, it's been an awesome tool to help make sure we’re setting up our business in all the right ways.

Hannah Spilva from LVLY is in the business of spreading joy with same day flower and gift deliveries across Australia.

She shared openly about her recent learning about some hard truths about the unsustainable nature of the flower. As LVLY is now a national gifting and flowers she plans to use her reach and influence to change that by helping Australian flower farmers combat imports, advocating for reduction in dangerous chemical treatment (on imported flowers) and once again transforming packaging this time making it reusable, and reduce waste.

(P.S. Shout out to Han who just got named 2019 Entrepreneur of the year in B&T Women in Media awards!)

Adrian Rokman aka the ‘Big Kid’ from KidsCo unpacked the practical reality of working parents. "Did you know there are 50 days of school holidays and only 20 days of annual leave in a year?"

KidsCo are changing the game for working parents by running next level school holiday programs in the convenience of your workplace. So kids have the best day ever, get to hang with mum or dad during lunch and working parents don’t need to feel guilty. We love the heart Adrian and Laynton have for the next generation and supporting families in modern society.

Lily Dempster closed out the night reminding us how our collective little actions can create huge change.

Lily on the right, with One Roof colleague Shannon from Pronto Bottle.

"Do you worry daily about their environmental impact of your actions?" Everyone put their hand up. We’re not alone. Millions of Australians care about climate change and sustainability but are overloaded and confused about whether our choices make a difference. The Neighbourhood Effect is a website & app that uses behavioural science to make it easy financially rewarding fun and social for you to reduce your carbon footprint and live sustainably.

If they had as many users as Fitbit and they reduce their carbon footprints by just a quarter through our platform that would equate to shutting down 50 qualified power stations every year - pretty amazing!

We're honoured to play a role in unlocking the potential of the new economy at Harvey with this seriously wonderful community.

Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it's the only thing that ever has. - Margaret Mead

Special thanks to:
Small Giants for the beautiful venue, The White House. Small Giants as founded in by Danny Almagor and Berry Liberman to create, support, nurture and empower businesses and entrepreneurs that are shifting us to a more socially equitable and environmentally sustainable world.

Sarah D’Altera (Gilbert House) for photography
Hannah Spilva, for LVLY flowers
Alvern, Lauren, Gaya, Genevieve and Cindy, for helping with everything else!

Behind our new brand
Hot Glue, Brand Video
Ashe Davenport, Copywriting & Tone of Voice
James Cook, Logo, brand & website design

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  • Maintain B Corp score from 134.1 with workers included
🟢
  • We officially re-certified in November 2023, and are pleased to report we achieved the same score (to the decimal point). Wild! We shared our experience of recertification here.
  • Share templates, documents, insight into business for good
🟠
  • We haven't done this publicly, but when people have asked, we have shared. And we're sharing a series of things as part of this impact report.
  • Maintain current ownership and governance
🟢
  • Harvey is 100% owned by the Smallchua Family Trust. Rebecca Smallchua is our sole Director.
  • Re-use, recycle and manage dangerous waste
🟢
  • We continue to implement our hazardous waste policy and are on a continuous learning and improvement journey.
  • We repair damaged hardware and minimise purchasing of new equipment.
  • Personally we're all Facebook Marketplace fans.
  • Be climate positive at work and at home
🟠
  • We don't track our CO2 emissions, rather we take a much more general and high emissions view. However, this year, we didn't donate to the environment (see above) so we can't say we countered our CO2.
  • Advocate for climate change / inspire sustainable living
🟢
  • We hosted a panel event on Zero Emissions Day in September 2023, along with our friends at Portable, where we interviewed industry experts on the opportunity to engage with community and work towards a more sustainable future. Recording here.
  • Donate 5% to the environment
🔴
  • We didn't make the donation this year as we're revisiting our impact giving model - more details here
  • Invest $20k in impact businesses plus $20k of pro bono time
🔴
  • We delivered some pro bono time but dropped the ball and had no official measurements in place.
  • We also did not invest $20k in impact businesses, and are reviewing this goal going forward. In the last 12 months, our three Impact Investments all lost their value (Whole Kids, Pronto Bottle & Kester Black). While it's not great, we accept this is part of ambitious investing, and each had their own challenges that they couldn't quite overcome.
  • Buy with intention from local and discriminated groups
🟢
  • We continue to be intentional about our suppliers as outlined in our policy and report the details in the Community chapter of our report.
  • Protest and boycott important issues (Australia Day, Melbourne Cup)
🟢
  • Yes and yes!
  • 9 day fortnights, with option for 4 day weeks
🟢
  • 80% work 9 day fortnights, 40% part-time hours, 10% standard working hours.
  • Improve and increase capability across team
🟢
  • Raising our emotional health levels through a leadership development program with Global Leadership Foundation.
  • Expanding output skills: Market research, Web design, content & copywriting, strategy & development and automation strategy.
  • Targeted and clear personal growth, if we are better our clients will be
🟢
  • A new process for 360 feedback, plus personal goal setting questionnaires that ask the big questions of where we want to go and how we'll get there. Also lots of accountability check-ins.

Client survey metrics

  • 3 / 5 value for money (1 - 'could charge less' and 5 - 'could charge more')
  • 8 / 10 likely to recommend
🟢
  • 3.4 / 5 value for money
  • 9.2 / 10 likely to recommend

No destructive clients. Revenue breakdown: 17% Good, 59% Great, 24% Amazing

🟠
  • No destructive clients.
  • Revenue breakdown: 17% Good, 59% Great, 24% Amazing (A little over on Good and under on Great, but on target for Amazing - which is most important, so we're happy with that)
  • All staff spend 80%+ of their time on clients
🔴
  • Spent 64% of our time on clients (under). Due to team changes (recruitment, onboarding and offboarding) and extra investment in training, personal development and community engagement (e.g. B Local), we did not hit this target. On reflection, we will think 80% is too ambitious and we'll be revising to 70% going forward.
  • Regular, honest check-ins about how we feel
🟢
  • Stand ups, development sessions, watercooler chats, impact updates and more.

$994k revenue (Up $211k on FY2223)

🔴
  • $833,588. Revenue was up 6% YoY. Midway through the year, we adjusted down our target to $879k as team growth / services shifted. The main reasons we didn't hit target were scope creep and overruns, both of which we're trying to manage better with process improvements.
  • Maintain B Corp score from 134.1 with workers included
🟢
  • We applied for our B Corp re-certification at the end of this financial year and are pleased to report we achieved the same score (to the decimal point). Wild!
  • Share templates, documents, insight into business for good
🟠
  • We haven't actively done this publicly, but when people have asked, we have shared. And we're sharing a series of things as part of this impact report.
  • Maintain current ownership and governance
🟢
  • Harvey is 100% owned by the Smallchua Family Trust and Rebecca Smallchua is our sole Director.
  • Re-use, recycle and manage dangerous waste
🟢
  • We continue to implement our hazardous waste policy and are on a continuous learning and improvement journey.
  • We repair damaged hardware and minimise purchasing of new equipment.
  • Personally we're all Facebook Marketplace fans.
  • Donate 5% to the environment
🔴
  • We fell short here, we didn't make the donation. More details here.
  • Advocate for climate change / inspire sustainable living
🟢
  • Be climate positive at work and at home
🟠
  • We don't track our CO2 emissions, rather we take a much more general and high emissions view. However, this year, we didn't donate to the environment (see above) so we can't say we countered our CO2.
  • Protest and boycott important issues (Australia Day, Melbourne Cup)
🟢
  • Have a RAP, engaged stakeholders and implemented more change
🔴
  • Due to competing priorities and limited time (no lack in desire) we de-prioritised our Reconciliation Action Plan as we want to do it meaningfully and have the capacity to follow through. However, we took a few first steps outlined here.
  • Buy with intention from local and discriminated groups
🟢
  • We continue to be intentional about our suppliers as outlined in our policy and report the details in the Community chapter of our report. We took it one step further this year with a public call to pledge to audit suppliers in this campaign www.supplier-impact.com
  • Invest $20k in impact businesses plus $20k of 100% pro bono time
🟠
  • We delivered some pro bono time but dropped the ball and had no official measurements in place. We also did not invest $20k in impact businesses because of the reduced revenue with Becky on maternity leave.
  • Sarah personally donated her photography equipment valued at around $7,500 to empower a content and brand producer in the Solomon Islands.
  • 9 day fortnights, with option for 4 day weeks
🟠
  • 40% work 9 day fortnights, 40% part-time hours, 20% standard working hours.
  • Improve and increase capability across team
🟢
  • Elevated our tool nerd level. See here.
  • Expanding output skills: Market research, Web design, strategy & development, video editing, and automation strategy.
  • Targeted and clear personal growth, if we are better our clients will be
🟢
  • Lots of on-the-tools growth, structured learning through weekly Lunch 'n Learns and Intro to Programming at RMIT.

No destructive clients. Revenue breakdown: 15% Good, 60% Great, 25% Amazing (Here's what the classifications mean)

🟢
  • No destructive clients.
  • Revenue breakdown: 10% Good, 66% Great, 25% Amazing
  • All staff spend 70%+ of their time on clients
🟢
  • Spent 71% of our time on clients (over by only 76 hours).

Client survey metrics

  • 3 /5 value for money
  • 8 / 10 likely to recommend
🟢
  • 3.4 / 5 value for money
  • 8.8 / 10 likely to recommend

Maintain current revenue

🟠
  • Revenue down 16% YoY
  • Regular, honest check-ins about how we feel
🟢
  • Stand ups, development sessions, watercooler chats, impact updates and more.
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22 Bricks
ABCH
ATEC
Abundant Water
Anantaya Jewellery
B Lab ANZ
BZE
Bank Australia
CPSN
Certification O
Chaulk
Client Fabric
Clockwork Films
Common Ground
Compass Studio
Cyclion
Dog & Bone
Envirotecture
Evee
Farm My School
Fellten
Gewürzhaus
Global Leadership Foundation
Goodtel
Green Collar
Hagens Organics
Hey Doodle
Jasper Coffee
Jaunt
KOSI
KingPump
LVLY
Lee Christison
Lumen
MIIROKO
MK Local Foods
Marnie Hawson
Merry People
Nexa Advisory
No Lights No Lycra
North West Guadalcanal Association (NWGA)
OBG
One Small Step
Parliament of Victoria
Peninsula Hot Springs
Pixii
Portable
Possible
Prisma Legal
ReCo
Shadowboxer
Strongim Bisnis
Studio Schools Australia
THL Tourism Holdings Limited
Thankyou
The Next Economy
The Salvage Yard
The Sociable Weaver
Time
WIRE
Whole Kids
iDE
No items found.
22 Bricks
ABCH
ATEC
Abundant Water
Anantaya Jewellery
B Lab ANZ
BZE
Bank Australia
CPSN
Certification O
Chaulk
Client Fabric
Clockwork Films
Common Ground
Compass Studio
Cyclion
Dog & Bone
Envirotecture
Evee
Farm My School
Fellten
Gewürzhaus
Global Leadership Foundation
Goodtel
Green Collar
Hagens Organics
Hey Doodle
Jasper Coffee
Jaunt
KOSI
KingPump
LVLY
Lee Christison
Lumen
MIIROKO
MK Local Foods
Marnie Hawson
Merry People
Nexa Advisory
No Lights No Lycra
North West Guadalcanal Association (NWGA)
OBG
One Small Step
Parliament of Victoria
Peninsula Hot Springs
Pixii
Portable
Possible
Prisma Legal
ReCo
Shadowboxer
Strongim Bisnis
Studio Schools Australia
THL Tourism Holdings Limited
Thankyou
The Next Economy
The Salvage Yard
The Sociable Weaver
Time
WIRE
Whole Kids
iDE

No items found.
No items found.
22 Bricks
ABCH
ATEC
Abundant Water
Anantaya Jewellery
B Lab ANZ
BZE
Bank Australia
CPSN
Certification O
Chaulk
Client Fabric
Clockwork Films
Common Ground
Compass Studio
Cyclion
Dog & Bone
Envirotecture
Evee
Farm My School
Fellten
Gewürzhaus
Global Leadership Foundation
Goodtel
Green Collar
Hagens Organics
Hey Doodle
Jasper Coffee
Jaunt
KOSI
KingPump
LVLY
Lee Christison
Lumen
MIIROKO
MK Local Foods
Marnie Hawson
Merry People
Nexa Advisory
No Lights No Lycra
North West Guadalcanal Association (NWGA)
OBG
One Small Step
Parliament of Victoria
Peninsula Hot Springs
Pixii
Portable
Possible
Prisma Legal
ReCo
Shadowboxer
Strongim Bisnis
Studio Schools Australia
THL Tourism Holdings Limited
Thankyou
The Next Economy
The Salvage Yard
The Sociable Weaver
Time
WIRE
Whole Kids
iDE
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